Privacy Policy

Introduction

At InboxInsurgence, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our Chrome extension. We believe in transparency and are committed to ensuring that you understand exactly what data we collect and how it's used. This policy is designed to be comprehensive yet easy to understand, reflecting our commitment to both privacy and clarity.

This Privacy Policy was last updated on March 1, 2023, and applies to all users of the InboxInsurgence Chrome extension. By installing and using our extension, you consent to the practices described in this policy.

Information We Collect

We collect only the minimum information necessary to provide our service:

  • Email metadata (sender domains, timestamps, subject lines) - This helps us identify patterns in marketing emails
  • User preferences for email filtering - We store your configuration settings to personalize your experience
  • Basic usage statistics - Anonymous data about how the extension is used helps us improve our service
  • Technical information - Browser version, extension version, and basic system information for troubleshooting

Important: We never read, store, or access the content of your emails. Our technology is designed to work exclusively with metadata, which means we don't need to see what's inside your emails to filter them effectively.

We employ a "data minimization" approach, collecting only what's necessary to provide our service. All data is anonymized whenever possible, and we implement strict access controls within our organization.

How We Use Your Information

We use the collected information to:

  • Improve our email filtering algorithms - Aggregated metadata helps us identify new marketing patterns
  • Generate anonymous usage statistics - This helps us understand how people use our extension
  • Enhance the user experience - Your preferences help us personalize the service to your needs
  • Maintain and improve our services - Technical data helps us fix bugs and optimize performance
  • Develop new features - Usage patterns inform our product roadmap and future enhancements

We analyze trends and patterns in the metadata to continuously improve our filtering accuracy. This collective intelligence approach means that the service gets better for everyone as more people use it, without compromising individual privacy.

We do not use your data for advertising purposes, and we never sell your information to third parties. Our business model is subscription-based, which means our incentives are aligned with providing value to you, not monetizing your data.

Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all data transmission - Your information is encrypted in transit and at rest
  • Regular security audits and penetration testing - We proactively identify and address vulnerabilities
  • Strict access controls and authentication - Only authorized personnel can access systems
  • Secure data storage with redundancy - Your data is backed up and protected against loss
  • Compliance with security best practices - We follow OWASP guidelines and industry standards

Our security team continuously monitors our systems for potential threats and vulnerabilities. We employ a defense-in-depth approach, with multiple layers of security controls to protect your information. In the event of a security incident, we have comprehensive response procedures in place to minimize impact and notify affected users as required by law.

We recognize that security is an ongoing process, not a one-time effort. Our team stays current with the latest security developments and regularly updates our practices to address emerging threats.

Data Retention

We retain your data only as long as necessary to provide our service and comply with legal obligations:

  • Account information is retained while your account is active
  • Filtering preferences are stored until you modify or delete them
  • Usage data is anonymized after 90 days
  • Technical logs are retained for 30 days for troubleshooting purposes

When you delete your account, we remove all personally identifiable information within 30 days. Anonymized statistical data may be retained for analytical purposes, but this cannot be linked back to you.

We have automated processes in place to enforce these retention periods and regularly audit our systems to ensure compliance with our policies.

Your Rights

As a user, you have several rights regarding your personal data:

  • Right to access - You can request a copy of your personal data
  • Right to rectification - You can ask us to correct inaccurate data
  • Right to erasure - You can request deletion of your data
  • Right to restrict processing - You can ask us to limit how we use your data
  • Right to data portability - You can request a machine-readable copy of your data
  • Right to object - You can opt out of certain data uses

To exercise these rights, contact our privacy team at privacy@inboxinsurgence.com. We will respond to all legitimate requests within 30 days. For users in the European Union, we comply fully with GDPR requirements. For California residents, we honor CCPA provisions regarding personal information.

We strive to make exercising your rights as simple as possible and do not discriminate against users who choose to exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will notify you through:

  • In-app notifications within the extension
  • Email notifications (if you've provided an email address)
  • Updates on our website

The date at the top of this policy indicates when it was last revised. We encourage you to review the policy periodically to stay informed about how we protect your information.

For significant changes that materially alter your rights or how we use your data, we will provide at least 30 days' notice before implementing the changes.

Contact Us

If you have questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@inboxinsurgence.com
Address: 123 Tech Avenue, Suite 400, San Francisco, CA 94107
Phone: (555) 123-4567

Our dedicated privacy team is committed to addressing your concerns and will respond promptly to all inquiries. If you believe your privacy rights have been violated, you may also file a complaint with your local data protection authority.

We value your trust and are committed to maintaining open lines of communication with our users regarding privacy matters.