Frequently Asked Questions

InboxInsurgence is a Chrome extension that helps you manage and filter unwanted marketing emails using community-driven intelligence and smart automation. Our platform is designed to declutter your inbox by identifying, categorizing, and managing promotional emails, newsletters, and other non-essential communications that often overwhelm your primary inbox. By leveraging collective data and machine learning, we provide a solution that becomes more effective over time as our user base grows.

Our extension uses collective intelligence from our community to identify marketing emails and newsletters. It then categorizes them based on your preferences and can automatically clean up your inbox. The process works in several steps:

1. The extension analyzes metadata from incoming emails (sender, subject, frequency patterns)
2. It compares this data against our community database of known marketing senders
3. Based on your preferences, it applies labels, moves emails to folders, or archives them
4. The system learns from your interactions and improves its filtering accuracy over time
5. You can customize rules for specific senders or categories to fine-tune the experience

All of this happens seamlessly in the background, requiring minimal input from you after the initial setup.

Absolutely! We take privacy very seriously. We never read, store, or access your email content. The extension only processes email metadata to identify marketing patterns. Our privacy-first approach means:

• We only collect anonymized metadata (sender domains, timestamps) - never the content of your emails
• All processing happens locally on your device whenever possible
• Any data shared with our servers is encrypted end-to-end
• We follow strict data retention policies and regularly audit our systems
• We never sell your data to third parties or use it for advertising purposes

Our business model is subscription-based, which means we don't need to monetize your data to provide our service. You can review our complete Privacy Policy for more details on how we protect your information.

The extension requires access to:

• Read and modify Gmail labels - This allows us to organize your emails into categories
• Move emails to trash - This enables automatic cleanup of unwanted emails based on your preferences
• Access email metadata (sender, date, subject) - This is necessary to identify marketing patterns

We request only the minimum permissions needed to provide our service effectively. The extension does not request permission to read the content of your emails, access your contacts, or perform actions outside of your email environment. We believe in the principle of least privilege and only ask for what's absolutely necessary to deliver value to you.

Yes! You can:

• Set custom rules for specific senders - Create exceptions or special handling for particular email sources
• Choose how aggressive the filtering should be - From light touch to maximum decluttering
• Create category-specific rules - Handle newsletters, promotions, and updates differently
• Schedule automatic cleanup routines - Set up daily, weekly, or monthly inbox maintenance
• Import and export your rule configurations - Share settings across devices or with friends

Our advanced settings panel gives you granular control over every aspect of the filtering process. You can start with our recommended defaults and gradually customize as you become more familiar with the system. We also provide templates for common use cases like "Maximum Privacy," "Newsletter Collector," or "Promotion Filter" to help you get started quickly.

Getting started is easy:

1. Install the Chrome extension
2. Grant the necessary permissions
3. Choose your filtering preferences
4. Let InboxInsurgence clean up your inbox!